Success Coach – HigherEdJobs

Company Description:

Founded in 1819, Norwich University is the oldest private military college in the country
and the birthplace of the Reserve Officers’ Training Corps (ROTC). Today we are a diversified academic institution that offers undergraduate
and graduate degrees and professional certificates to adult learners online and to Corps and civilian lifestyle students on campus.

We are located in the beautiful Green Mountains of Vermont, only 20 minutes from the state capital, Montpelier, and three hours from
Boston or Montreal.

Our excellent benefit package includes medical, dental, vision, group life, and disability insurances,
flexible-spending accounts for health and dependent care, a 403(b) retirement plan with employer match, an employee assistance program, paid
time off, use of the University pool and fitness center, and tuition scholarships for eligible employees and their family members. Some
employees may qualify for the Public Service Loan Forgiveness Program on their Federal Student Aid Direct Loan balance.


The Success Coach will assist new students who have been designated as undeclared in their first year in making
the transition to the demands of college life, with a particular focus to their academic, social, an environmental integration to Norwich.
Participate in admissions, placement, and orientation. Collaborate with faculty, academic advisor, learning support, athletics, student
activities, and other student services staff. Create, implement, and evaluate programs for designated new student cohort groups,
including mentoring and coaching, academic and social interaction and engagement in the Norwich Community within their first year experience
as a Norwich-student.

Essential Functions

  • Advising and coaching of new freshman .
  • Assists .new
    students through the academic and social aspects of transitioning to college in the first year
  • Creates academic plans for students
    in assigned cohorts and meets with them weekly to assess their progress
  • Refers students in need of assistance to various
    departments on campus
  • Works collaboratively with faculty and staff on campus
  • Creates an effective evaluation and
    assessment plan for assigned cohort of students
  • Involved in all aspects of assessing and evaluating at risk new students


Bachelor’s degree, Master’s preferred, in counseling, student personnel services, or a related
field. Experience in higher education and student development, including mentoring and developing support programs, strongly preferred.

Experience in assessment/evaluation of student essential. Creativity, initiative, resourcefulness, and the ability work
as part of a diverse team required. Familiarity with military life style is an essential element. The ability to communicate with students
and families including students at risk or students with academic difficulties is essential.

Core Competencies

  • Counseling experience
  • Student development and services experience
  • Mentoring and development of support programs
    for students

Additional Information:

Norwich University is an Equal Opportunity Employer and is
committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and
staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of
Human Resources at for assistance.

candidates must be a US Citizen/Permanent Resident legally eligible to work in the US without sponsorship now or in the future. A post
offer, pre-employment background check will be required of the successful candidate.

Application Instructions:

Please provide a cover letter, resume, and Norwich application.

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