Professional Advisor, College of Education and Human Services

Job Title: Professional Advisor, College of Education and Human Services

Division: Academic
Affairs

Evaluation Group: Staff

FLSA Status: Exempt

Starting Salary:
$ 35,777.00 +

Reports To: Director, Professional Advising

Positions Supervised:
N/A

Job Summary

The professional advisor is responsible for advising students in the specifics of a
Lindenwood University degree, as well as providing advice on career options and continued educational studies.

Essential Job
Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of
duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a
declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform
job-related tasks other than those specifically presented in this description.

Job Responsibilities and
Execution

  • Assists students in their growth and development by constructing applicable educational plans
    consistent with their abilities and interests
  • Arranges schedules and recommends courses for students
  • Determines, based
    upon prerequisites and degree program requirements, the adequacy of students’ academic progression
  • Maintains knowledge of
    university policies and how student issues may affect their standing; conveys to students the implications of known performance
    deficiencies
  • Conducts student appointments to plan for the coming semester and to review/revise long-range academic program
    schedules
  • Directs students towards self-help tools and services
  • Monitors student schedules and keeps appropriate personnel
    informed of progress within planned program
  • Provides mentoring and direction on career options, graduate school or general
    university questions and issues
  • Refers students to institutional resources when academic, behavioral, attendance or other personal
    problems require intervention
  • Participates in the assessment process and recommends action for improvement based on data and
    student success and persistence
  • Utilizes the retention management system for student communication and early intervention

Service Excellence

  • Supports the mission of the university and serves as an ambassador of the Q2 culture of
    service excellence
  • Models, supports and holds others accountable to the university’s values – integrity, dedication,
    excellence, creativity and teamwork
  • Proactively contacts and is available for student advisees on a regular basis

Communication, Teamwork and Collaboration

  • Assists in the training/orientation of faculty regarding student advising
    duties and procedures
  • Consults regularly with faculty throughout students’ program progression
  • Interprets and
    provides rationale for institutional policies, procedures and requirements
  • Collaborates with admissions related to new student and
    advising events
  • Coordinates continuing enrollment efforts and student persistence with Student and Academic Support Services
  • Shares student cohort, risk, and retention data along with advising best practices with college faculty

Job may
require other duties as assigned.

Required Qualifications – An equivalent combination of education,
training and experience will be considered. Additional requirements may be designated by position.

  • Bachelor’s degree
  • Master’s degree preferred
  • Prior advising and/or higher education experience preferred

Knowledge,
Skills and Abilities
– May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to
perform this job competently.

  • Demonstrated ability to work effectively with individuals from diverse communities and
    cultures
  • Ability to work independently with minimal supervision
  • Ability to effectively preserve confidentiality and
    exercise discretion
  • Ability to quickly form rapport with both students and co-workers
  • Knowledge of student advising
    processes and applicable course catalogs
  • Computer literacy and proficiency with Microsoft Office Suite
  • Knowledge of and/or
    willingness to learn and use process improvement methodologies
  • Excellent written and verbal communication skills
  • Excellent
    customer service skills

Work Environment – Environmental or atmospheric conditions commonly associated
with the performance of this job’s functions.

  • General office setting
  • Occasional evening and weekend work
    possible
  • Occasional travel between St. Charles and extension sites

Physical Abilities – The
physical demands described below are representative of those that must be met by an employee to successfully perform this job’s
essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Ability to work effectively at a computer for up to eight hours daily
  • Ability to sit for extended periods of time
  • Regular attendance is a necessary and essential function
Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.

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