Manager, Academic Advising – HigherEdJobs


Manager, Academic Advising

Arizona State University

School Of Social Work

Campus: Downtown Phoenix


Job Description

Under general direction, manages the academic advising function for a school and/or college within the University. The position will typically report to the Assistant Dean or Director of the school and/or college.

Salary Range

$52,000 – $60,000 per year; DOE

Close Date


Essential Duties

  • Assesses unit operational functions, develops and implements policies, procedures aligned with the academic department/school/college.
  • Creates and maintains internal documentation for day-to-day training and development of assigned academic advising staff.
  • Develops the academic advising policy and programs with the assistance of the Academic Specialists.
  • Manages projects, including day-to-day functions (coordination and integration of information) as well as long range planning and design, working with the academic professionals.
  • Hires, trains, supervises and evaluates assigned staff.
  • Works with assigned staff in career development and develops performance plans for staff in need of improvement.
  • Represents the department/school/college and serves on various department and university committees.
  • Communicates with other departments/schools/colleges and university administrators; resolves or assists with the resolution of sensitive issues.
  • Communicates with external community to resolve advising related issues.
  • Teaches specialized class(es) as a back-up to Academic Advisers as needed.
  • Provides the day-to-day direction and escalation for issues that require management resolution.

Minimum Qualifications

Master’s degree in a related field AND six (6) years of related experience in advising, student recruitment/retention, related student services, teaching in a college/university environment, which includes three (3) years of leading work groups or supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

  • Demonstrated knowledge of principles, practices and procedures in academic Advising strategies.
  • Demonstrated knowledge of higher education issues.
  • Demonstrated knowledge of management and supervisory principles and practices.
  • Demonstrated knowledge of budget management methods and techniques.
  • Experience in planning and implementing communications programs.
  • Experience in designing presentation materials and giving oral presentations in group settings.
  • Experience in using required computer applications; web, e-mail, student information systems (SIS) and degree audits (DARS).
  • Evidence of effective communication.
  • Experience in composing, editing and proofreading written materials.
  • Experience in organizing and coordinating.
  • Experience in establishing and maintaining effective working relationships with peers, faculty and administration.
  • Experience in effectively managing, supervising and evaluating and developing staff.

Working Environment

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse (75%); required to stand for varying lengths of time and walk moderate distances to perform work (10%). Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds (15%). Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Ability to clearly communicate to perform essential functions.

Department Statement

The Watts College of Public Service embraces students and faculty dedicated to rigorous education and research in the service of social and economic change. Areas of expertise include: improving the quality of life for individuals and families from all backgrounds; innovative approaches to public management; and nonprofit leadership and organizational effectiveness. We partner with that intent on addressing critical social issues and are confident that Phoenix and the State of Arizona can be exemplars for the future.

The School of Social Work is part of the College of Public Programs located at the Downtown Phoenix Campus. The purpose of the School of Social Work is to prepare professional social work practitioners who are committed to the enhancement of individual, family and group problem-solving capacities, and the creation of a more nurturing, just, and humane social environment.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.

To apply please go to see Req Id# 72072BR

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