Lead Academic Advisor – HigherEdJobs

Position Number: FA0540

Posting Number: AP00180P

Type of Recruitment:
General Public

Is this position restricted?: No

Work Location: Radford

Division: Academic Affairs-10

College/Unit: Education & Human Development-1130

Department: Education/Human Developmen Advising-11311

Hours Per Week: 40

Per Year:

Academic or Calendar Year: Calendar Year

Normal Work Schedule

Monday – Friday 8:00 – 5:00, some weekends/evening hours as needed. Travel required as needed.

Contact Name for

Michele Hosey

Contact Phone for Applicant



Master’s degree or equivalent experience (in education, counseling, student personnel preferred).

Job Summary

The Lead Academic Advisor will serve as liaison and advocate between the Academic Success Center and the College of Education and Human
Development (CEHD). The position responsibilities related to this role include attending CEHD Leadership Team and CEHD Curriculum Committee
meetings to discuss advising issues and updates on advising policies, procedures, and technology; resolving complex problems related to
curriculum, course prerequisites, and eligibility by referring to university catalogs and other appropriate resources; overseeing the
academic petition process for CEHD requests for exceptions to university and college policies and procedures; reviewing and editing the
Academic Success Center web page content, brochures, major/minor degree progress sheets, and other publications related to CEHD curricula
and advising; reviewing and completing graduation applications; maintaining accurate data for reports and informed decision-making;
assisting with the collection of data and analysis of enrollment and persistence patterns of students; participating in other relevant data
collection and analysis supporting the monitoring, notification, and regular interaction with students and advisors regarding academic
standing and student success.

The Lead Academic Advisor will provide appropriate and effective academic advising to an assigned
caseload of students as well as integrated academic advising outside of the caseload to include prospective, current, and former students
within the Academic Success Center. The position responsibilities include assessment and evaluation of academic abilities and goals, and
advising of students regarding academic programs and changes, developing academic plans and class schedules, assisting students in major,
minor, and career exploration, presenting academic information to new student orientation groups (including both students and families),
analyzing applications, transfer evaluations, and transcripts for advising purposes, maintaining appropriate records (including the
utilization of the university’s online student engagement tool), communicating effectively with co-faculty advisors and mentors, and
sustaining an environment of academic and professional excellence for students, faculty, and staff. The Lead Academic Advisor supports
student life, learning, and success through student advocacy, academic coaching, and course scheduling, customer service, campus and
community referrals, student and faculty engagement, and institutional outreach. The Lead Academic Advisor also collaborates with the
Academic Success Center team as well as all university departments to ensure student advocacy and a sense of belonging within the
university, as well as support student retention and persistence endeavors.

Required Qualifications

  • Advanced degree and extensive experience in education, counseling or advising or equivalent training, education, or experience.

  • Experience in planning and implementing programming for new students, student and faculty engagement and persistence activities,
    professional development.
  • Excellent communication, interpersonal, organizational, customer service, and time management skills.
  • Must be able to make independent judgments, analyze and solve problems, manage multiple tasks, work independently as a
  • Ability to use current office software such as Microsoft Office.
  • Must be able to work empathetically
    with people from diverse backgrounds on an interprofessional team.

Preferred Qualifications

  • Experience interpreting, applying university, state and federal policies/procedures.
  • Demonstrated experience in advising in a
    higher education academic setting.
  • Knowledge of or experience in health and/or human services programs.
  • Previous
    experience/knowledge working with Banner, eVA, and Starfish.
  • Participation in the delivery of in-service training to
    practitioners on academic advising and information procedures.
  • Ability to gather data, compile information, and prepare reports.
  • Knowledge of new student, student advocacy, and student persistence and retention issues and strategies.

Hiring Range


Application Review Date


Open Until


Employment Conditions

Must have a criminal background check

Statement of Economic
Interest is required


Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus
Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes
the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our
campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at
Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main
Street PO Box 6883, Radford, VA, 24142.

Reasonable Accommodation Statement

If you are an individual with a
disability and desire accommodation in the application process please contact the hiring department.

Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.

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