Economics – Academic Advisor / Senior Academic Advisor

About UMass Amherst

UMass Amherst, the Commonwealth’s flagship campus, is a nationally ranked public research
university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the
scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In
addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith
College), which adds to the intellectual energy of the region.

Job Summary

The Department of
Economics has one vacancy that may be filled as either Academic Advisor or Senior Academic Advisor. The successful candidate will be placed
into the position they are most qualified for.

The position works closely with other advising personnel to ensure high
quality advising and academic services for all students, with particular emphasis on programmatic needs for first-year, transfer, and
at-risk students and uses computer-based registration and academic records technology, such as Spire and Navigate. The position is
responsive to the widely varied needs of diverse student populations and works in a high volume and fast-paced work environment.

Academic Advisor

Under the direct supervision of the Director of Advising, this position provides entry-level
advising for College of Social and Behavioral Sciences (SBS) students in various social science majors, double majors, dual degrees, minors,
as well as University exploratory track students.

Senior Academic Advisor:  

Under the direct supervision of
the Director of Advising, this position provides comprehensive advising for College of Social and Behavioral Sciences (SBS) students in
various social science majors, double majors, dual degrees, minors, as well as University exploratory track students. As needed, teaches
seminars or workshops which address adjustment to college, student success, and helps with self-assessment and goal-setting.

Essential Functions

Academic Advisor:

  • Provides entry-level, individualized and
    small group advising to a diverse population of students during the academic year, including new student & transfer orientation/registration
    periods and current student registration periods.
  • Responds to at-risk students experiencing academic and often critical personal
    difficulties by addressing relevant issues and making appropriate referrals to University agencies.
  • Assists with graduation
    clearance processing, being familiar with changes in degree programs, and helping to determine any curricular exceptions.

Senior Academic Advisor:  

  • Provides comprehensive, individualized and small group advising to a diverse
    population of students during the academic year, including new student & transfer orientation/registration periods and current student
    registration periods.
  • Identifies at-risk students experiencing academic and often critical personal difficulties. Addresses
    relevant issues and makes appropriate referrals to University agencies.
  • Responsible for complex graduation clearance processing,
    being familiar with changes in the multiple degree programs and determining any curricular exceptions.
  • May assist in training new
    professional and graduate student advisors and/or undergraduate peer advisors by providing them with and helping them understand the most
    current information about requirements in SBS and other majors of prospective SBS students.

Academic Advisor & Senior
Academic Advisor: 

  • Responds to common issues such as registration-related matters including fulfilling University
    general education requirements, interpreting major and college requirements and providing guidance for dual degrees, double majors, and
    minors.
  • Assists students with matters that involve goal setting, self-assessment and time management skills, planning and
    decision-making such as establishing an academic plan, choosing a major within and outside of SBS, selecting courses, and evaluating courses
    for study-abroad experiences. Conducts one-on-one advising sessions for students with declared majors and/or exploratory-track students who
    will work toward identification and declaration of a major.
  • Advises a diverse incoming (first-year and transfer) population in a
    fast-paced, high-volume, individual advising format during New Student Orientation before the start of each semester. 
  • Responds to
    inquiries from parents or caregivers in accordance with FERPA and in a highly-professional and respectful manner/tone.
  • Regularly
    holds information sessions for current SBS students, as well as for prospective students and students in other majors wanting to transfer
    into SBS. Participates in evening and weekend activities including Destination Days (Open Houses), Senior Celebration, Undergraduate
    Commencement, and other activities and additional events that may be developed.
  • Executes special projects and develops resources as
    needed to support the mission of the SBS Pathways Center, departments, and the College.

Other Functions

Academic Advisor & Senior Academic Advisor: 

  • Performs related duties as assigned or required to meet
    Department, Executive Area/Division, and University goals and objectives.
  • Understands responsibilities with respect to Title IX,
    FERPA, and other compliance requirements.  
  • Demonstrates capacity, skill and willingness to engage students and contribute to
    student success.
  • Works collaboratively with SBS colleagues and other campus stakeholders to fulfill the mission of Student Affairs
    and Campus Life, and Student Success.
  • Establishes and continually updates knowledge of faculty teaching, research, and interest
    areas as well as campus resources to appropriately refer majors for additional consultation, advising, and coursework.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Academic Advisor:

  • Bachelor’s degree in Social Sciences or related field. Experience not required.
  • Ability to take initiative and work independently and collaboratively with various university personnel.
  • Ability to manage
    varied client needs.

 Senior Academic Advisor:

  • Bachelor’s degree in Social Sciences or related
    field plus three years full-time, or equivalent part-time, professional experience in the areas of academic advising, student development,
    or counseling. 
  • Skilled in small group presentations, aware of confidentiality issues and able to take initiative and work
    independently and collaboratively with various university personnel.
  • Ability to manage a high volume of complex and varied client
    needs.
  • Ability to recognize at-risk individuals and provide appropriate support and direction.
  • Knowledge of FERPA, Title
    IX, and University academic rules and regulations.

Academic Advisor & Senior Academic Advisor:

  • Excellent oral and written communication skills.
  • Strong organizational and interpersonal skills.
  • Intermediate level
    computer proficiency.  Ability to create and maintain organized systems for data/record management; strong administrative skills.
  • Understanding of student development and commitment to a “whole student” approach to advising.
  • Ability to work individually on
    self-directed assignments, with minimum supervision, and collaboratively in groups.

Preferred
Qualifications

Academic Advisor:

  • Professional experience in the areas of academic advising,
    student development, or counseling.
  • Experience serving a large, culturally-diverse population.

Senior
Academic Advisor
:

  • Master’s degree in Social Sciences, Higher Education, or related field plus one year full-time, or
    equivalent part-time, professional experience in the areas of academic advising, student development, or counseling.
  • Experience in
    serving a large, culturally-diverse population.

Physical Demands/Working Conditions

Typical office
environment.

Work Schedule

  • Monday – Friday, 37.5 hours/week.
  • Required to work some nights and
    weekends.

Salary Information

Academic Advisor – Level 25

Senior Academic Advisor – Level 26

PSU Salary Ranges

Special Instructions to
Applicants

Please submit a cover letter, CV, names of three professional references.  In their cover letters, applicants
should include a diversity statement—a paragraph or two in length—that discusses the
candidate’s commitment to equity, inclusion, and diversity.
” 

Applications received by July 15, 2021,
will receive full consideration.

The College of Social and Behavioral Sciences is explicitly committed to an anti-racist agenda
and to promoting social justice and equity through our student success work. We actively and enthusiastically strive to build a diverse and
inclusive advising staff and a welcoming work environment, and we are committed to hiring, training, mentoring, and promotion practices that
honor all voices and provide opportunities for all members to thrive personally and professionally. We strongly encourage individuals from
underrepresented groups to apply.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color,
religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic
information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who
provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative
action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified
minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable
federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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