Director of Academic Advising – HigherEdJobs

Location: TCU Main Campus

Job Summary:
The Director of Academic Advising is responsible for
closely collaborating with faculty academic advisors and professional advising staff to provide vision and leadership to the university
advising community, which includes all aspects of student-centered undergraduate advising from first-time enrollment to degree attainment.
The Director is responsible for the development, coordination, facilitation and integration of outcome driven efforts in academic advising
that support student success (e.g., retention, persistence, thriving, and graduation). The Director is responsible for the organization and
operations of the Center by directing the program of academic advising for pre-majors and first-year declared majors in the AddRan College
of Liberal Arts.

Duties & Essential Job Functions:

  1. Provides supervision and leadership for Academic
    Advising Office staff, developing a shared vision, strategic plan and measurable productivity standards, expectations and goals and outcomes
    for the office, while maximizing the expertise in the office and rethinking how best to meet the needs of students. The director will
    convene regular staff meetings; hire staff; conduct performance appraisals and monitor staff performance.
  2. Directs, coordinates, and
    manages all daily operations of the flagship Academic Advising Office by designing, implementing, and updating administrative policies and
    procedures for academic advising, staying informed on University policies and procedures as they relate to academic advising, major and
    minor requirements and courses offered.
  3. Enhances the undergraduate campus life experience by developing and monitoring programs
    that are focused on academic progress, retention, and success. Responsible for quality, consistency, assessment and continuous improvement
    of advising and adherence to University policies and procedures in the Academic Advising Office; participates in the Academic Advising
    Council; prepares for and leads monthly campus-wide academic advising meetings; collaborates with advising colleagues across campus.
  4. Directs, manages and organizes advising for new students by coordinating staff and support for orientation advising; developing
    orientation programs and advising activities; assisting students with the advising and enrollment/registration process. Plans, organizes
    advising schedule, hires summer advisors and oversees first year and transfer orientations held during summer months and January; solves
    related problems in a timely manner to optimize opportunities for student success.
  5. Represents the Academic Advising Office on
    campus committees, providing information and professional expertise related to academic advising; represents the University to a variety of
    professional organizations by attending meetings and actively participating in professional activities; engages in professional
  6. Oversees the University’s College 101 GPA recovery and mentoring program for first year and new transfer students who
    score below 2.0 GPA during their first semester at TCU.
  7. Creates and administers the Academic Advising Office budget with excellent
    financial stewardship of resources and according to University policies.
  8. Responsible for maintaining academic advising proficiency
    by advising an appropriate caseload each semester which involves assessing students’ curricular needs and opportunities and assisting them
    with course selection.
  9. Performs other related duties as assigned.

Required Education & Experience:

  • Master’s Degree.
  • 5 years of demonstrated experience in academic advising in a college or university setting.
  • Experience in program planning and management.
  • Supervisory experience.

Preferred Education &

  • Experience in implementing and managing a campus-wide digital platform for Academic Advising.
  • 2
    years’ experience using a digital platform, such as Starfish, EAB or Civitas, for academic advising and early alert notifications and follow

Required Licensure/Certification/Specialized Training: Preferred Licensure,
Certification, and/or Specialized Training:

  • Experience using PeopleSoft.
  • Experience with the Council for the
    Advancement of Standards in Higher Education and implementing best practices.

Knowledge, Skills & Abilities:

  • Knowledge of FERPA.
  • Knowledge of Academic Advising Core Competencies.
  • Knowledge of the developmental stages of
    post-secondary students.
  • Knowledge of factors related to student success.
  • Skill in oral and written communication.
  • Skill in analytical, critical thinking and organization.
  • Skill in interpersonal communication.
  • Ability to utilize data
    relevant to the goals of the position to promote student success.
  • Ability to work independently, prioritize tasks, organize work
    and meet deadlines in a fast-paced, time sensitive environment.
  • Ability to build and maintain strong relationships with leadership,
    management, students, parents, faculty and staff through a consultative, collaborative and active problem-solving approach.
  • Ability
    to apply, analyze and synthesize the conceptual, informational, and relational framework for the Academic Advising Core Competencies.

Physical Requirements (With or Without Accommodations):

  • Visual acuity to read information from computer
    screens, forms and other printed materials and information.
  • Able to speak (enunciate) clearly in conversation and general
  • Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face
  • Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching,
    walking, kneeling and prolonged sitting.
  • Lifting and moving objects and equipment up to 10 lbs.


  • Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
  • There
    are no harmful environmental conditions present for this job.
  • The noise level in this work environment is usually moderate.

AA/EEO Statement:
As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job
classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national
origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.

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