Advisor Pathways and Case Management – Northeast College

We are currently seeking an Advisor who will advance the institution’s proud tradition of excellence in academics, student life and
community service.


Partner with students, faculty, staff, instructional services, administrators, and
the community in a proactive process which facilitates the development of intentional educational and career plans to help students achieve
academic, personal, and professional goals. Advisors are responsible for informing prospective, new, and returning students of educational
opportunities and requirements. Advisors will provide a high level of customer service support to their caseload of assigned students and
assist as needed with walk-ins, peak registration, recruitment, orientation, and completion programs and initiatives. Advisors play a
critical role in the implementation of relevant student services activities to increase retention rates, course completion rates and/or
transfer to either a college/university, or the workforce.

following. Other duties may be assigned.

  1. In collaboration with student, identify the appropriate educational and career
    options, assist with the analysis of each option, including possible outcomes and their implications; establish academic and career goals,
    and establish an action plan for students to explore alternative careers and related program adjacency;
  2. Identify options for
    students to satisfy degree requirements, evaluate and make recommendations, and or amendments to student’s program of study;
  3. Use
    case management principles of advocacy, assessment, and service facilitation to advance the achievement of student goals and link students
    with appropriate resources throughout the educational continuum and beyond as necessary;
  4. Utilize available and appropriate
    technology to: monitor academic progress of students toward degree and/or certificate completion, identify current and potential academic
    needs, document ongoing case management activities, and document all pertinent student information and status updates;
  5. Teach
    students the skills to self-navigate to degree completion utilizing campus information, student on-line system, and campus resources;
  6. Assist students in the acquisition, usage and evaluation of information including college guidelines, catalogs and on-line
  7. Interpret admissions assessment scores and advise students of appropriate placement, and coursework;
  8. Monitor
    caseloads to ensure that students are making adequate progress towards completion of chosen certificate or degree, and use available
    technology tools to send caseload messages regarding milestone attainment;
  9. Respond in a timely fashion to proactive “early alerts”
    of assigned students. Provide information and referrals to students needing services such as: tutoring, testing, career entry, counseling,
    financial aid, disability services, etc.;
  10. Provide information regarding student life opportunities to include student activities
    and recreational sports. Inform students of the benefits (i.e. leadership skills, team building, and, civic engagement);
  11. Provide
    information regarding the promotion of special programs and opportunities such as learning communities, bridge courses, honors programs,
    service learning, etc.;
  12. Inform students of procedures such as withdrawal, repeating coursework, advanced standing credit,
    graduation, etc.;
  13. Provide transfer planning to universities to include, joint admissions programs, articulation agreements, common
    course numbering system, and transfer plans;
  14. Provide assistance to students, parents and community agencies with accurate up-to-
    date information to make sound educational decisions;
  15. Attend annual professional development training as required;
  16. Assist
    with recruitment activities to include arranging on-site college visits for parents and students;
  17. Establish and maintain
    interdepartmental relationships with all student services and instructional programs;
  18. Participate in college committee work as
    recommended and approved by supervisor;
  19. Participate in at least one HCC student event per semester as scheduled and approved by
    supervisor; and

Participate in HCC graduation as required by Student Services leadership team. 


To perform this job successfully, an individual must be able to perform the essential duties and
responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or
abilities required.


Bachelor’s degree required. Master’s degree in a related field is preferred.


Prefer two (2) years related work experience in post-secondary institution.

with PeopleSoft is a plus.


  1. Demonstrated experience with computers and
    database related software;
  2. Self-directed with the ability to work independently within changing deadlines;
  3. Must possess
    good interpersonal skills to perform successfully in a large multicultural environment;
  4. Experience in advising both
    traditional-aged students and adults in a higher education setting preferred;
  5. Well organized, task-oriented and flexible; and

Able to work flexible hours to include evenings and weekends. 

It is the policy of the Houston Community College System to
provide equal employment opportunities without regard to race, color, religion, sex, gender identity and expression, national origin, age,
disability, sexual orientation or veteran’s status. Individuals with disabilities, who require special accommodations to interview, should
contact (713) 718-8565.

HCC values its employees and their contributions, promotes opportunities for their professional growth and
development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and

This job description in no way states or implies that these are the only duties to be performed by the
employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other
job-related duties requested by their supervisor.

This job description may be revised upon development of
other duties and changes in responsibilities.

The Organization

Houston Community College (HCC)
is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement,
workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global
and technological society. We’re proud to say that 98 percent of our graduates step into a job in their field of study immediately upon
graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited
by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate
programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges
in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student
population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting,
retaining and motivating the best employees.

The Team

Play a central role at HCC as you keep our everyday
operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different
parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team
that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.


Houston is a city with limitless possibilities:

  • Fourth-largest city in the U.S. and home to
    54 Fortune 500 companies, second only to New York City’s 55.
  • 145 languages are spoken here.
  • Overall after-taxes living
    costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
  • Houston is a major-league sports town, and don’t
    forget the annual Houston Livestock Show & Rodeo.
  • The weather is great! Mild winters ensure that outdoor activities can be
    enjoyed year-round.
  • World-renowned medical care. The Houston metro area has long been known for its first-rate health care system,
    with many Houston area hospitals consistently ranking among the nation’s top institutions.
  • With over 150 museums and cultural
    institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
  • Houston is the Culture &
    Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.

If this sounds
like the role for you and you’re ready to join an amazing team, please apply right away.

EEO Statement

Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national
origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the
non-discrimination policies

David Cross, Director EEO/Compliance, Title IX Coordinator
of Institutional Equity

PO Box 667517

Houston TX, 77266

713 718.8271 or

HCC values its employees
and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning
environment that encourages diversity, innovation and creativity, and inclusion.

Individuals with disabilities, who require special
accommodations to interview, should contact (713) 718-8565.

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