Academic Coach, Title III – HigherEdJobs

Position Type: Education/Teaching/Administration

FLSA: Non-Exempt

About Ocean County

For more than 50 years, Ocean County College, a public two-year college, has continued to provide value added
higher education instruction to over 10,000 students annually. With more than 50 academic programs offering options for students to continue
their studies and earn a bachelor’s, master’s or doctoral degree through a variety of partnerships with several prominent colleges in New
Jersey, the college continues to explore and expand new and innovative programs that can be completed on-line and on campus. Centrally
located in Toms River, NJ, the campus spans over 275 beautiful acres within a coastal community that affords student, employees and area
residents the opportunity to benefit from a variety of cultural, recreational, entertainment and educational enrichment

Information about the benefits provided to Ocean County College employees can be found at:

Please Note: At this time, the College does not provide work visa sponsorships. To be considered for employment at Ocean County
College, applicants must be permitted to legally work in the United States without employer sponsorship.


 This college administrator position supports student recruitment and enrollment and provides direct
student academic coaching to increase institutional retention. 

List of Essential Activities

  1. Provides
    holistic assistance for students; guides students throughout their time at the College; assists students in exploring options, setting
    goals, and creating a plan to achieve desired outcomes; communicates proactively with students throughout all phases of the student
  2. Monitors student academic progress by using college administrative systems, and provides coaching, advice and
    referrals to internal and external resources and services to address student needs. 
  3.  Administers and reviews results of
    non-cognitive assessments and utilizes results to inform outreach activities and sessions with students to support academic
  4.  Frequently and proactively communicates with students to support academic success using telephone calls, emails,
    digital messaging via the LMS and text messaging. 
  5.  Collaborates with students to create an academic plan and strategy to improve
    student success. 
  6.  Works with various OCC offices to identify, recommend and refer students to appropriate services to meet the
    social and human services needs of students, including crisis intervention, counseling and follow-up as needed. 
  7.  Manages student
    interactions through CRM system, including documenting interactions with students, and maintaining accurate, organized, completed, and
    detailed records; develops and maintains reports as required or assigned.
  8.  Participates in designated training and/or conferences
    and stays up to date on departmental and institution training, processes and procedures. 
  9.  Related project assistance and duties as
    assigned by management.

Required Qualifications

  1. Bachelor’s Degree in psychology, social work, sociology,
    counseling, education, or related academic discipline 
  2. Two years of prior coaching or advising experience that provided direct
    student development services to students to traditionally under-served, academically at-risk and/or first generation student
  3.  Demonstrated commitment to diversity and inclusion and exceptional interpersonal skills. 
  4.  Ability to serve
    as a team or project leader and or assist with the supervision of others. 
  5.  Demonstrated proficiency with the use of Microsoft
    Office Suite and prior database experience that required the ability to create standard documents and reports and perform database
    maintenance activities; prior experience with web based tools’ as the existing requires two years of experience with

Preferred Qualifications

  1. Master’s Degree in psychology, social work, sociology, counseling,
    education or related academic discipline. 
  2. Two years’ experience that involved teaching, advising or

ADA Selection Definitions: ADA Selection Definitions

ADA Selection:

ADA Definitions

Light Work: Involves frequent (defined as one to two-thirds of the time) lifting
of more than 10 to 25 pounds. Work performed requires a good deal of walking or standing, and may include some sedentary work and working
conditions that include moderate noise levels related to the use of office equipment or machinery. May involve exposure to varying outside

Hours: 40 Hours

Work Days: Mon – Fri

Annual – 12 months

Duration of Employment: Normally, Monday through Friday with some evening and
occasional Saturday hours, depending on student and/or program needs. Continued employment is dependent on renewal of Title III Grant

EEO Statement Summary

Ocean County College is an EEO/AA employer and prohibits discrimination on the
basis of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital, civil union or domestic partnership status,
family or parental status, national origin, age, physical or mental disability, family medical history or genetic information, political
affiliation, military or veteran status, or any other protected classification.

Posting Number:

Open Date: 09/14/2021

Close Date: 10/05/2021

Open Until

Ocean County College is an EEO/AA/ADA employer.

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