Academic Advisor – HigherEdJobs

Academic Advisor
Merrick School of Business

The University of Baltimore
Vacancy Number 301135

Regular, full-time exempt position with full, competitive benefits package

Salary: $48,000 -

  • excellent tuition remission benefits
  • outstanding health benefits plans and rates
  • at least 11 paid
    holidays each year
  • 40 days of annual, personal, and sick leave each year, including 20+ annual leave days
  • great retirement

Reporting to the Manager of Undergraduate and Graduate Advising in the Merrick School of Business, the main purpose of
this position is to offer academic advisement to undergraduate and graduate business students. The position promotes student success,
retention, enrollment, and program completion in several key ways, including providing academic advising to students in undergraduate and
graduate academic programs regarding class scheduling and degree completion planning; and supporting academic leadership with data regarding
student matters, such as enrollment management, recruitment, personal circumstances, past activities, honors and awards, and internship
placement, as well as providing input on student scheduling needs and graduation application reviews. Advisement also includes providing
guidance to students and faculty regarding academic policies and procedures. Other duties include promoting the visibility of the Business
School by representing the programs at community college fairs, information sessions, open houses, and orientations. Collaborates with the
institutional advising teams to enhance student success, retention rates, and communication regarding academic policies and procedures.

We look forward to receiving your required electronic application with a cover letter and resume and learning about your interest
in and qualifications for our vacancy. Please save your required cover letter and resume as one document and attach it in the resume

Duties include:

Serve as academic adviser to assist undergraduate and graduate students
with course selection and development of a plan of study for most efficient completion of the degree program based on students’ needs.
Utilize multiple formats to encourage student success and retention via frequent checkpoints and messaging. Assist in the interpretation and
explanation of academic policies to students, including but not limited to grievance procedures, and other issues outlined in the academic
catalog. Stay current with technology used to support student success initiatives e.g. Salesforce Advisor Link, PeSo notes, degree audit,

Assist in the interpretation of new students’ transfer credit evaluations. Inform current students regarding policies
transferring in credit(s) if needed while a student at UBalt and assists them with completing appropriate forms. Provide basic information
about other academic requirements (i.e., placement testing, registration and withdrawal process, required grades, etc.) and deadlines that
support academic success. Assist student with finding coursework at another university if under special circumstances the class must be
taken elsewhere.

Assist in the formalization and implementation of plans to improve the current probation/suspension policy for
retention purposes. Review academic reports frequently used by advisors to assist in ease of reaching out to students and assisting academic
leadership in reporting. Provide outreach via text/email/phone/virtual formats to students who are on probation or have other academic
and/or wellness concerns by providing information on campus resources, academic success skills, as well as strongly encouraging one-on-one
advising appointments. Advisors will serve as a connection point with the Offices of Financial Aid and Student Accounts.

in student orientation and other campus activities that enhance the academic experience and recognize scholastic achievement. May provide
presentations at student open houses outlining the program’s assets, requirements, and admission process as part of recruitment and
retention efforts.

Contribute to marketing UBalt’s programs and participate in the preparation of informational and marketing
materials. Inform students of upcoming events on campus in collaboration the Career and Internship Center, Student Success and Support
Services and Center for Student Engagement.

** Special hours of work required:  Approximately 6-8 daytime
weekend hours (Saturdays and Sundays) for advising and open houses hosted at UBalt. Some evening hours.


Education: Baccalaureate degree in Business, Education, Counseling, or other
related fields/disciplines contributing to the success of the incumbent.

Experience: Two years of
experience working in advising or academic program support and/or coordination in a college or university or other higher education

Preferred Qualifications

Education:  Master’s degree in
Business or other related fields/disciplines that contribute to the incumbent’s success.

Two to five years of direct experience in advising or academic support within a school of business. Utilization of PeopleSoft, Salesforce
Advisor Link or other CRM/SIS systems.

Required Knowledge, Skills, and Abilities

Ability to work effectively
as a member of a team, strong interpersonal skills, excellent communication skills, and experience working with traditional and
non-traditional diverse student populations. Demonstrated ability to interact effectively with key groups and individuals to form effective
partnerships. Ability to project a professional and positive image of the College and University. Complex problem solving as evidenced by
reviewing related information to develop and evaluate options and implement solutions. Critical thinking as evidenced by using logic and
reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Judgment and
decision-making as evidenced by considering the relative costs and benefits of potential actions to choose the most appropriate one. Problem
sensitivity as evidenced by the ability to tell when something is wrong or is likely to go wrong. Proficiency in Microsoft Office Suite
programs and use of technology. Ability to learn and adapt to new technology while staying current with emerging technology; seeks
opportunities to apply available technology to improve department results/service delivery. Is results-oriented; takes accountability for
completing work assignments; meets commitments and deadlines. Responds with appropriate urgency to customer requests for information and/or
assistance. Effectively follows university policies without alienating customers. Takes personal responsibility for resolving customer
issues. Develops effective working relationships inside and outside immediate work area. Contributes ideas and shares information within and
across work groups; shares lessons learned, documents processes. Displays cooperative and open-minded behavior in working with others. Takes
responsibility for continuous development and performance improvement. Continually builds on and develops conceptual knowledge bases.
Constructively voices new ideas; persists; takes extra steps to overcome negative responses. Anticipates customer needs; keeps customers
abreast of relevant changes; distributes helpful information.

Please visit to view our
application submission deadline, access our required electronic application, and apply. Thank you for saving your required cover letter and
resume as one document and attaching it in the resume location.

The University of Baltimore (“UBalt” or “University”) does not
discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity,
or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/Affirmative
Action/ADA Compliant Employer & Title IX Institution.

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