Academic Advisor #005045 – HigherEdJobs


Admin – Academic Advising

Position Summary:

This position is on site at our Cullowhee campus.

Office of Student Retention advisors
will, under general direction from the Director of the Office of Student Retention, advise a case-load of students through targeted
interventions to support student retention and persistence. Advisors will follow an appreciative advising model of advising and a
case-management approach to leverage knowledge of student needs and on-campus resources to support advisees. Advisors will also assist in
the creation and implementation of cross-campus initiatives to support student retention and persistence. As part of a new office on campus
dedicated to supporting students, advisors will have the exciting opportunity to contribute creatively to the office’s vision and develop
innovative student programming in collaboration with cross-campus partners.

Minimum Qualifications:

  • Master’s degree in Education, Teaching, or related field
  • 2 years of experience in education supporting students, including
    student advising, teaching, or student support services
  • Experience supporting diverse student populations and collaborating with
    diverse stakeholders

Preferred Qualifications:

  • Knowledge of WCU’s academic policies and
    on-campus student resources
  • 3 years of experience in education supporting students, including student advising, teaching, or
    student support services
  • Experience using data analytics to design and assess student interventions
  • Strong
    understanding of current student development theories in practice
  • Experience with EAB Navigate student
    success management system and Ellucian Banner Student
  • Strong interpersonal and communication skills, attention to detail, and
    problem-solving ability
  • Strong commitment to student success
  • Desire to contribute creatively to the establishment of
    WCU’s new Office of Student Retention, its interventions supporting students, and its success in collaboration with cross-campus partners

Special Instructions to Applicants:

To be considered, you must apply online. Please include a cover
letter, resume, and a list of professional references to complete the application process. For questions or additional information, please
contact J.D. Jackson at


Western Carolina University

Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, and veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.

Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. In order to receive educational credit, degrees must be received from appropriately accredited institutions.

If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at Unless otherwise noted, degree must be obtained prior to start date.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit

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